If you would like to return your order, please email firstname.lastname@example.org quoting your order number and we will provide you with a pre-paid DHL Express returns label to affix to your parcel.
Your parcel can be dropped off at your nearest DHL Service Point or you can contact your local DHL Customer Service to book a collection slot convenient to you at no extra cost.
Once we have received your return we will process your refund and send an email confirmation.
£15 / €18*
£20 / $27*
|Rest of the World||
£30 / $40*
*This fee will be deducted from your refund.
Alternatively, you can send your order to our returns address below using any other tracked method of your choice:
THE W. CENTRE
UNIT 19 ALGORES WAY
All refunds will be processed onto the original payment method. Please allow 3-5 working days for the funds to appear in your bank account.
All items must be returned within 60 days of receiving your order.
All returns must be sent in the original box, with original packaging.
All footwear must be returned without any sign of damage/wear or they will be sent back to you. Therefore all footwear must be tried on a carpeted surface.
To make our return process straightforward, we only offer refunds and not exchanges.